Odigo Robot
AI Robot Assistant for Big-Box Stores That Engages, Promotes, Patrols, and Reports
Odigo is a big-box store robot that brings retail media, shopper assistance, wayfinding and floor intelligence together, reaching shoppers throughout the store with measurable, targeted interactions.
Odigo’s Territory: Entrance to Far Corner
Front doors, main aisles, service desk zones and the departments nobody patrols. Odigo maps the store on deployment and travels anywhere your virtual walls allow.
The Questions Shoppers Ask First
Where can I find it? What’s happening today? Where do I go next? Odigo helps shoppers find their way and discover relevant promotions through interactive guidance and digital content.
What Odigo Returns to the Business
Advertising inventory that moves, a searchable record of what shoppers asked for, hazard and shelf exceptions logged during patrol, and traffic data no register produces.
Shoppers Give Up Before They Find It
In a 180,000-square-foot store, finding an unfamiliar item can send shoppers searching across multiple departments before they find what they need. Some stop searching and buy the same item on their phone instead.
There Is Nobody to Ask
Big-box economics put fewer associates across more floor. A shopper who cannot locate help within a minute rarely goes hunting for the service desk. They leave the item on the shelf.
The Shelf Is Empty and the System Says It Isn’t
Most availability failures happen inside the store, not upstream. Stock sits in the back room or on a pallet while the shopper standing at the gap concludes you do not carry it.
Signage Cannot Follow Traffic
A printed end-cap runs the same message at 7am and 7pm, in an empty aisle and a packed one, and tells you nothing about who saw it. Changing it means a print run and a site visit.
Fixed Cameras Miss the Space Between Them
Cameras cover entrances, checkout areas, and high-value categories. Spills, altercations, blocked exits and after-hours access happen in the gaps, and the first report usually comes from a customer.
The Trip Leaves No Record
You know what sold. You don’t know what shoppers searched for and never found, which aisles held them longest, or which question your staff answered four hundred times last week.
What Odigo Brings to Big-Box Stores
What the Big-Box Store
Robot Brings to Your Floor
Odigo is an interactive robot for big-box stores, built to work a full trading day without supervision. Every capability below runs on one robot, with a single console behind it.
Every Question Answered
Odigo greets shoppers in the language they speak, then settles the question on the spot: aisle location, return policy, store hours, order pickup.
What The Shelf Is Missing
Gaps, misplaced items, wrong facings and missing price labels surface as an exception list while the robot completes its ordinary route through the aisles.*
Cruise Mode
Between interactions Odigo patrols, carrying offers and campaigns into corners fixed signage never reaches.
Deals Near You
Screens change by zone, day and hour, so shoppers see relevant offers and promotions based on where they are in the store, rather than generic brand creative.
Odigo Checks the Back Room
A live inventory check tells the shopper whether the item is in transit or at a nearby store.*
Mobile Surveillance
Because Odigo is already moving, monitoring happens as part of patrol: weapons, altercations, unauthorized access and blacklisted entries flagged with time-stamped evidence.
Hazards Caught Early
Spills, fallen product, blocked exits and obstructed accessible paths are logged with photographic evidence during patrol, and the ticket is raised without anyone reporting it.
Product Detail on Screen
Nutrition, ingredients, certifications and shopper ratings pulled from your own product data, shown before the decision.*
Smarter Product Suggestions
Ask for Belgian chocolate ice cream and the screen shows what is on promotion, what compares better by robot price, what sits in stock.*
Shopping List Routing
Spoken, typed or photographed, the list becomes one optimized run through the store with heavy and frozen items last.*
On The Floor
Watch Odigo Work on Your
Big-Box Store Floor
See Odigo, a big-box store robot in real retail environments, working around shoppers in your store, carts, queues and busy aisles. Experience how Odigo combines shopper assistance, wayfinding and retail media in one mobile platform customized for your store. Get the data behind every interaction, monitor performance, and turn everyday store activity into actionable operational insights that increase basket value.
Book a Demo Today
Built for the Whole Store
Why Odigo
Works Differently
Every store already owns signage, a directory board and cameras. A big-box store robot is judged against what those cannot do once a shopper is standing in the middle of your floor with a question.
See What Mobility Changes
Mobile Robot
vs Fixed Store Systems
| Criteria | Odigo Robot Assistant | Static Signage |
|---|---|---|
| Answers questions | Yes | No |
| Target advertising | Yes | No |
| Product search | Yes | Limited |
| Wayfinding | Yes | Limited |
| Voice interaction | Yes | Limited |
| Content changes | Yes | No |
| Placement control | Yes | Limited |
| Proof of exposure | Yes | Limited |
| Engagement signals | Yes | No |
| AI Safety Surveillance | Yes | No |
big-box store robot assistant
Turn Store Activity
into Evidence
Odigo brings campaign activity, fleet status, performance data, floor intelligence and incident alerts into one dashboard. Monitor operations, measure engagement and turn robot activity into actionable store insights.
Control What Shoppers See
Manage promotional content and campaigns from one place. Keep messaging aligned with store priorities, update campaigns when needed and monitor how your robot is being used as an in-store media channel.
Track Your Fleet in Real-Time
See the status of your deployed robots without checking each unit individually. Fleet monitoring gives operations teams a centralized view of robot activity across stores and deployments.
Turn Robot Activity into Evidence
Replace assumptions with recorded performance data. Review what your robots are doing, identify activity patterns and use dashboard reports to support operational and business decisions.
Understand What Happens on Your Floor
Odigo’s interactions with shoppers create a layer of floor-level intelligence. Use those signals to understand what shoppers are looking for, where they need assistance and how they interact with the store environment.
Stay Aware When Something Needs Attention
Keep operational teams informed when the system detects an event that requires attention. Centralized alerts help teams respond to incidents without having to continuously monitor the robot’s activity manually.
Built for Your Store
Where Else Can the Robot Assist?
Big-box store robots’ capabilities can be adapted to different retail environments, helping stores improve shopper assistance, product discovery, engagement, and operations.
Grocery stores
AI Robot Assistant for Grocery Store
Help your shoppers find their desired products faster while supporting your grocery store sales and everyday store operations.
AI Robot Assistant for Grocery Store
Supermarket
AI Robot Assistant for Supermarket
Guide your shoppers to their destination, promote products effortlessly, and support safer, more informed supermarket operations that get you more impression and sales.
AI Robot Assistant for Supermarket
Retail Store
AI Robot Assistant for Retail Store
Extend in-store assistance with retail store robots that offer navigation, product discovery, promotions, and shopper engagement all in one autonomous robot.
AI Robot Assistant for Retail StoreThe Journey
How a Big-Box Store Robot Works Across the Shopper Journey
From the moment a shopper walks in with a question to the moment the robot records the interaction, here is how the journey works. The same sequence can run across hundreds of interactions throughout the day.
Approach
Odigo greets the shopper as they come near and detects the language being spoken, without anyone selecting one from a menu.
The Ask
Voice or touchscreen, whichever they prefer. A product name, a rough description, a photograph or a whole list.
Location
The item finder returns the aisle, zone and bay, shown on screen against a “you are here” orientation of your floor plan.
Availability
A live check against your inventory confirms whether the item is on the shelf, in the back room, in transit or at a nearby site.*
The Better Option
If the item is unavailable, a substitute appears. If something comparable is on promotion or works out cheaper by robot price, that appears too.*
The Walk
Odigo turns and leads. Travel speed adjusts to the shopper and to the crowd, and the robot re-routes around obstacles rather than stopping dead.
On The Way
Both 32-inch screens keep running section-relevant offers throughout the escort, so the walk to the shelf is itself a placement.
At The Shelf
Product detail appears on screen: specifications, ingredients, certifications, ratings, whatever your product data holds.*
Handoff
If the need goes beyond what the robot handles, one tap raises a help ticket with issue type, zone, location and timestamp, routed to your team’s existing channel.*
Back To Patrol
Odigo returns to cruise, carrying campaigns, scanning for hazards and shelf gaps, and logging every interaction to the console.
Value Across the Business
One AI Robot Assistant, Multiple Ways to Create Value
The same big-box store robot makes a different argument to each person who has to approve it. Here is what each of them gets out of the deployment.
Store Operations
- Routine questions resolved on the floor, so associates stay on tasks that need them
- Queue build-up at checkout and service counters flagged before shoppers abandon carts
- Hazards and blocked exits logged with photographic evidence during normal patrol
- Help ticket volume by zone and hour, showing where the staffing plan runs thin
Marketing and Retail Media
- Advertising inventory that moves through the store instead of waiting on a wall
- Campaigns scheduled by zone, route, daypart and individual point of interest
- Proof-of-play records, tap and QR engagement for every brand partner
- Creative changed across the fleet remotely, with no site visit and no reprint
Loss Prevention and Safety
- Mobile coverage reaching the zones between your fixed cameras
- Weapon, altercation, intrusion and unauthorized-access alerts with time-stamped evidence
- Two-way intercom so an operator can speak to and hear from the robot’s location
- Lost-child and lost-person profiles pushed to every robot on site at once
Merchandising and Category
- Shelf gaps, misplaced product, wrong facings and missing price labels as one exception stream*
- Zone traffic and dwell mapping showing which fixtures hold attention
- Top searched items by hour and day, straight from shopper requests
- High-intent zone identification to guide planogram and end-cap decisions
Next Step
See How Odigo Would Work in Your Big-Box Store
Book a working session with our team. We will go through your store layout, your systems and the detection scope you are comfortable with, then show you exactly how a big-box store robot would operate in your building.
What the Demo Covers
- A walkthrough of concierge, escort, advertising, patrol and reporting on a live robot
- Your floor plan mapped, with routes, zones and virtual walls discussed against it
- Which capabilities need integration to your inventory, loyalty or ticketing systems
- Detection classes, retention windows and permissions set to your policy
- Fleet management and multi-site rollout for a robot assistant for big-box stores across an estate
Questions
General FAQs –
AI Robot Assistant for Big-box Store
If you are looking for definitions, functions, deployment, and cost of a big-box store robot, everything is answered here. If something here is specific to your estate, let’s bring it to the demo.
An autonomous robot that works a large-format retail floor, handling shopper questions, wayfinding, advertising and floor monitoring at the same time. Odigo greets visitors, resolves queries in their own language, escorts them to products, runs campaigns on dual 32-inch screens, and returns interaction and traffic data to a central console.
Odigo advertising robot maps your store on deployment using laser and visual SLAM, so no floor markers, rails or beacons are needed. From there it follows defined routes and cruise paths, avoids obstacles and people, docks and recharges itself, and runs concierge, advertising and patrol functions simultaneously. Everything is configured centrally and pushed over the air.
Answer product and store questions, escort shoppers to any aisle or department, check live stock, suggest substitutions, display product detail, run geo-contextual advertising, scan for hazards and incidents, check shelf availability and labels, and log every one of those events for reporting.
Yes, and it goes further than telling them where to look. The item finder returns aisle and zone, then the robot physically leads the shopper to the location. Multi-item lists become a single optimized route with heavy and frozen goods sequenced last.*
Yes. Odigo by Kody Robots handles multi-zone and multi-floor routing across a mapped site, including amenities such as restrooms, pharmacy, optical, order pickup and the service desk. Travel speed is configurable, so the robot moves at an escort pace in a crowded aisle and faster between zones.
By removing the two failures that end a trip early: not finding the item, and not finding anybody to ask. Robots in big-box stores answer immediately, in the shopper’s own language, with no app to download and no account to create, then take the shopper to the product rather than pointing.
Yes. Opening hours, returns and exchanges, membership, order pickup, aisle location and stock availability are resolved on the robot without routing to a human. Connected to your systems, it also handles live price checks, robot-price comparison across pack sizes and in-transit stock lookups.*
A robotic assistant for big-box store floors cuts the search down to a single question. Instead of walking several departments on a guess, the shopper asks once and is taken there. For multi-item trips, one optimized route replaces repeated back-and-forth across the building.
During normal patrol, a big-box store automation robot checks scoped aisles for shelf gaps, misplaced products, wrong SKUs, incorrect facings and missing promotional or price labels. These surface as a single exception-alert stream for the floor team rather than a report nobody opens.*
Yes. Always-on advertising runs during patrol, independent of any shopper interaction, and “Deals Near You” serves section-specific offers based on where the robot currently is. Campaigns are scheduled by zone, route and point of interest, and pushed remotely with no site visit.
Interaction is two-way rather than passive. Shoppers touch, speak, scan QR codes, enter competitions, rate their visit and enroll in loyalty programs on the screen. Brand-sponsored interactive experiences can also be triggered at a specific physical location in the store.
Yes. Passive footfall and dwell analytics are captured across all patrol activity, independent of interaction, alongside zone traffic maps, high-intent zones, top searches by hour and day, completed versus failed navigation requests, and language distribution. All of it is filterable and exportable.
Fewer abandoned trips, associates kept on higher-value work, advertising inventory that moves and reports back, mobile coverage between fixed cameras, hazards caught during patrol instead of after an incident, and a measurable record of what shoppers wanted on your floor. Those are the returns an AI robot for big-box stores is bought for.
Cost depends on fleet size, the number of sites, which integrations are in scope and how each robot is configured for your estate. We quote against the deployment rather than publishing a list price. Bring your store count and integration requirements to the demo and we will scope it with you.
Yes. Wide bays, pallet merchandising and stock that rotates weekly suit the format well. The robot routes members past active sampling and demonstration zones, surfaces newly arrived and seasonal inventory, and greets opted-in members with personalized offers on entry.*
Yes. Grocery is where list routing, substitution suggestions, robot-price comparison and shelf-gap detection do the most work. Chilled, frozen and heavy items are sequenced last on multi-stop routes, so the basket arrives at the register in the right condition.*
The robot assistant builds its own site map on deployment. No floor markers, rails, beacons or building work are required. Routes, cruise paths, virtual walls and restricted zones are set centrally, and updates roll out over the air across multiple sites without local technical staff.
You do. Facial recognition and each individual detection class can be enabled or disabled per site. Retention windows, whitelisting and access paths are configurable, permissions are granular by user, and recordings and biometric records are held on customer-controlled infrastructure.*
See Autonomous Robots In Action For Your Operations
Share your environment and requirements and we will walk you through how robots fit into your operations.
Brands we worked with
