AI-Powered Supermarket Assistance
AI Robot Assistant for Supermarket That Helps Shoppers Discover More
Odigo brings shopper assistance, product discovery, advertisement, & intelligent store monitoring into one mobile experience for supermarkets across the USA. As an AI robot assistant for supermarkets, it helps shoppers find what they need, understand their options, discover relevant alternatives, & reach the right aisle.
Where AI Robot Assistant for Supermarket Fits
Be it an entrance, a busy aisle, or the checkout area, Odigo can operate across mapped store zones, guide shoppers to products and services, display relevant promotions, and collect interaction data during normal patrols.
What Smart Assistant Takes Off Your Team
Routine questions, basic product searches, directions, promotion queries, and first-level assistance no longer need an associate to leave their current task.
What Smart Assistant Gives Back
Your team & management gains analytics and a clearer view of shopper demand, traffic patterns, recurring service issues, & safety risks detected during patrols.
Shoppers Cannot Find Products Quickly
Large stores carry thousands of SKUs across multiple sections. Static signs and store maps tell shoppers where categories should be, but they do not provide active assistance when someone needs a specific product.
Associates Cannot Be Everywhere
The same frontline team may be handling replenishment, customer questions, checkout support, and operational tasks. During busy periods, even a simple question can cause a waiting line.
Promotions Stay in One Place
A shelf sign reaches the shopper who passes that shelf. A mobile advertising platform can carry a promotion across the store, creating more opportunities for discovery beyond the original placement.
Product Information is Difficult to Compare
Nutrition, ingredients, dietary suitability, ratings, pack sizes, and promotional prices can require shoppers to inspect several labels or use their phones before deciding.
Store Conditions Change Between Checks
Spills, blocked paths, fallen products, restricted areas, and other hazards can appear between manual inspections. A store needs visibility while the floor is operating, not only after an incident.
Customer Behavior Remains Partly Invisible
Searches, destinations, traffic hotspots, queue conditions, and common questions reveal what shoppers need. Without structured interaction and movement data, many of these signals disappear after the visit.
What Odigo Brings to the Store Floor
An AI Robot Assistant for Supermarket Operations,
Engagement, and Discovery
Odigo combines customer assistance with physical movement, interactive displays, advertising, surveillance, and real-time store-floor visibility. Each capability addresses a different point in the supermarket journey while contributing data that helps operators understand what is happening on the floor.
Contextual Product Recommendations
When connected to relevant product, pricing, promotion, or inventory data, Odigo can surface suitable alternatives when a shopper’s requested product is unavailable or when another relevant offer exists.
Safety Surveillance
Can monitor for configured safety and security events, including hazards, blocked paths, & unauthorized access.
Real-Time Retail Intelligence
Shelf availability, misplaced products, wrong SKUs, & price-label checks; traffic hotspots, and queue depth can feed into an exception-based intelligence layer.
Interactive Product Information
Odigo’s interactive screens can present structured product information, like nutritional facts, vegan, and cruelty-free, giving shoppers a clearer way to review details before purchasing.
Customer Interaction & Demand Analytics
Odigo records interactions, item searches, popular destinations, language selection, navigation requests, usage peaks, and help-ticket activity.
Multilingual Voice Interaction
Supports multilingual voice & touch interaction with automatic spoken-language detection. Shoppers can ask questions rather than navigating a complicated interface.
Centralized Control Across the Store
A central dashboard manages content, routes, devices, permissions, monitoring, and reporting. Multi-site structures can support larger retail estates.
Mobile Advertising
When idle, Odigo continuously patrols the store while displaying promotions, seasonal campaigns, clearance messages, and service announcements. Content can vary by zone, time, and campaign.
Physical Shopper Escort
Odigo does more than display a location. It physically guides shoppers to destinations across mapped store zones, including products, services, restrooms, pickup counters, and exits.
Anti-fall Sensing for Safer Navigation
Odigo detects stair edges, loading docks, and other level changes while navigating the store, helping the robot maintain safe movement across different floor conditions.
See Odigo in Action
Give Shoppers Help
That Moves with Them
A fixed sign needs to be found by your customer, while an AI robot assistant for supermarket reaches where the customer is. Odigo can search, speak, guide, display, patrol, and report from wherever it is operating on the store floor.
Book a Demo Today
Beyond Traditional Store Assistance
Why a Supermarket Robot Assistant
Works Differently
Traditional store assistance solves individual moments. Odigo connects assistance, movement, engagement, and store intelligence in one mobile platform.
Turn Store Activity Into Evidence
Odigo
vs Static Signage
| Criteria | Odigo | Static Signage |
|---|---|---|
| AI security surveillance | Yes | No |
| Real-time promotional targeting | Yes | No |
| Product search | Yes | Limited |
| Physical escort | Yes | No |
| Voice interaction | Yes | Limited |
| Multilingual interaction | Yes | No |
| Mobile advertising | Yes | No |
| Store-floor monitoring | Yes | No |
| Shopper interaction analytics | Yes | No |
| Multi-site central management | Yes | No |
| No app or account required | Yes | Sometimes |
Turn Store Activity Into Evidence
Know What Shoppers Ask, Where They Go,
and What Needs Attention
Odigo’s own activity logs provide operational and engagement data without requiring every metric to come from the supermarket’s existing systems. Managers can filter and export records by unit, site, destination, category, month, and year.
Shopper Demand
Metric: Item searches and search trends
See which products and categories shoppers search for most, including changes by day and time.
Store Traffic
Metric: Zone traffic and dwell patterns
Identify high-traffic areas, demand hotspots, and route performance to understand how shoppers move through the floor.
Engagement
Metric: Interactions, navigation requests, ad plays, taps, and QR events
Measure how shoppers interact with assistance and promotional content instead of treating in-store exposure as unmeasured traffic.
Operational Exceptions
Metric: Help tickets, queue depth, patrol coverage, and recurring hotspots
Identify where service issues, queues, hazards, or repeated customer requests require attention.
Advertising & Media Performance
Metric: Ad plays, campaign delivery, zone-wise exposure, promotional taps, QR interactions, and proof-of-play
The Advertising & Media Platform Dashboard shows where campaigns ran, when they played, and how shoppers interacted with them. Retailers can review campaign activity by zone, section, and time, while advertising partners get exportable proof-of-play and engagement records.
BUILT FOR YOUR FLOOR PLAN
AI Robot Assistant for Supermarket Chains
Odigo supports single-store and multi-location deployments across the U.S. Teams can manage content, campaign, routes, devices, and reporting centrally. Odigo is ideal for stores looking to get complete control and insights on their customers, brands, and which problem matters most to improve further.
Grocery stores
AI Robot Assistant for Grocery Store
An AI Robot Assistant for supermarket floors guides shoppers across produce, deli, bakery, and dairy from one request and surfaces live promotions on what they buy every week. Fields the routine questions that repeat daily so staff stay on stocking and service.
Big-box stores
AI Robot Assistant for Big-Box Store
Escorts shoppers directly between grocery and general merchandise instead of leaving them to guess at unfamiliar aisles. Carries advertising across every department under one roof, not just the food side.
Supercenters
AI Robot Assistant for Supercenter
Runs as a coordinated fleet across the full floor plan, with one dashboard covering every zone and unit. Holds the same standard of navigation, safety scanning, and shelf accuracy no matter how large the store gets.
From Shopper Request to Store Insight
How Odigo Works Across the Supermarket Journey
Odigo connects customer interaction with physical movement and operational intelligence, allowing one interaction to serve both the shopper and the business.
Shopper Approaches
Odigo greets visitors and presents voice, touch, and search-based assistance.
Shopper Asks
The shopper searches for a product, asks a question, requests a destination, or explores an available service.
Odigo Understands
The system interprets the request and provides information based on its configured knowledge, store map, and connected systems where applicable.
Shopper Gets the Answer
Odigo can provide product or service information, location details, promotional information, or an appropriate next step.
Odigo Guides
For location requests, Odigo physically escorts the shopper across the mapped store to the requested destination.
Relevant Content Appears
During patrol or interaction, Odigo can display promotions, offers, seasonal campaigns, and location-specific content.
The Shopper Gets What They Need
Odigo guides the shopper to the right product, service, or destination and provides the information they need to make a confident choice.
The Shopper Discovers More
While navigating the store, Odigo can surface relevant offers, nearby products, promotions, or suitable alternatives based on the shopper’s request and configured store data.
Completes the Journey
Once the shopper has found what they need, Odigo can guide them toward the next relevant destination, such as another section, service counter, pickup area, or exit.
Share Feedback
Odigo can invite the shopper to rate their experience and share feedback about the store, product discovery, assistance, or areas that could be improved.
Value Across the Supermarket
One Robot Assistant, Four Business Perspectives
Odigo creates value beyond the individual shopper interaction. Its combination of assistance, mobility, promotion, monitoring, and analytics connects customer experience with store operations.
Shoppers
- Find products without searching every aisle
- Get immediate answers to routine questions
- Receive physical guidance to destinations
- Interact through voice or touch in their preferred language
Store Associates
- Spend less time answering repetitive directions
- Receive structured help requests with location context
- Focus attention on customers requiring expertise
- Work with clearer signals about queues and floor activity
Store Management
- Monitor shopper demand and high-intent zones
- Identify recurring service and operational issues
- Track promotional and engagement activity
- Manage content, routes, and devices centrally
Brands & Retail Media Teams
- Put promotional content in motion across the store
- Target campaigns by zone and time
- Capture proof-of-play and interaction signals
- Connect campaign activity with broader measurement systems where integrated
Put Odigo on Your Supermarket
See What Your Supermarket Could Do with a Mobile AI Assistant
The strongest retail technology is not the technology shoppers notice. It is the technology that removes friction, creates another opportunity to purchase, and gives the business a clearer view of what happens on the floor.
Book a Live Odigo Demo
- A walkthrough of Odigo’s supermarket capabilities
- Product discovery and physical escort demonstration
- Promotion, interaction, and analytics overview
- Discussion of integration and deployment requirements
- Walkthrough of deployment strategy
Questions Supermarket Leaders Ask
General FAQs –
AI Robot Assistant for Supermarket
Odigo combines shopper assistance, physical wayfinding, mobile advertising, retail intelligence, and AI-powered surveillance. The exact connected capabilities depend on the supermarket’s systems, configuration, and deployment scope.
A smart robot assistant for a supermarket is a mobile, interactive system that helps shoppers find products, navigate the store, access information, interact through voice or touch, and discover relevant promotions. Odigo adds store-floor monitoring and analytics to the same platform.
Odigo uses AI-powered navigation, LiDAR, visual sensing, depth cameras, ultrasonic sensing, and mapped store routes to move through a live supermarket. Shoppers interact through voice or touch, while the robot can perform assistance, escort, advertising, and configured monitoring functions.
An AI robot assistant for supermarkets can answer routine questions, locate products, escort shoppers, display promotions, provide configured product information, support multilingual interaction, collect feedback, issue help tickets, monitor defined safety conditions, and generate store-floor analytics.
The benefits include faster product discovery, fewer routine interruptions for associates, broader promotional exposure, multilingual assistance, measurable shopper interaction data, and additional visibility into store-floor conditions.
It reduces the effort required to find products and services. Instead of reading a static directory or searching through an app, shoppers can ask Odigo and, when needed, have the robot physically guide them to the destination.
Yes. Odigo can return an item’s aisle and zone location and support a “take me to” request through voice or touch. It can then physically escort the shopper to the destination.
Yes, when the relevant inventory, pricing, and promotion systems are integrated. Odigo can check live inventory and pricing information, including whether an item is in the back room, arriving, or available at another site, subject to the configured integration.
Yes, within the configured experience and available product data. For example, when a requested product is unavailable, Odigo can suggest a suitable substitute. It can also surface relevant promotional or product information where those systems are connected.
Yes. Odigo supports always-on advertising, zone-specific offers, scheduled campaigns, and dynamic targeting based on location and time. Content can be managed remotely across individual units or an entire fleet.
Yes. Odigo has dual 32-inch Full HD touchscreens and a 7.9-inch top display. These surfaces can present interactive content, promotional campaigns, service information, and configured product experiences.
Odigo can answer routine questions immediately, guide shoppers without requiring an associate, and detect queue depth at checkout or service counters where configured. It can signal managers when intervention may be required.
Yes. Odigo can escort shoppers across multiple mapped zones and support multi-stop journeys. It can also use different routing modes depending on whether the supermarket wants the fastest path or a broader discovery journey.
Yes. Odigo supports ratings, feedback forms, quizzes, lead capture, interaction logging, search analytics, navigation data, language distribution, promotional engagement, and help-ticket reporting.
Odigo supports multilingual voice and touch interaction with automatic spoken-language detection. Shoppers can interact without downloading an app, creating an account, or signing in.
Yes, Odigo, an AI robot assistant for supermarkets, is designed for commercial retail environments and can be configured for supermarket deployments in the USA.
The cost depends on deployment scope, configuration, integrations, number of units, and required capabilities. If you want a customized quotation for your supermarket, contact our consultants for an estimate we are just a call away.
Yes, Odigo’s supports large retails like Walmart and Costco. Its centralized fleet platform is designed to manage multiple units and multi-site structures, with central control over content, routes, permissions, monitoring, and reporting. Enterprise deployments are scoped according to the retailer’s operational and integration requirements.
See Autonomous Robots In Action For Your Operations
Share your environment and requirements and we will walk you through how robots fit into your operations.
Brands we worked with
