ODIGO · ROBOT AS A SERVICE · UNITED STATES
Odigo – Robot as a Service for
Smarter Retail Operations
Deploy Odigo without buying a robot outright. The RaaS model bundles the hardware, the software platform, the advertising layer, and analytics into one monthly subscription, sized to your store count, with updates and support included. Pilot programs start with a single store.
01 AI Concierge
- Answer shopper questions instantly
- Understand spoken requests across languages
- Help shoppers find products, services, and store information
- Guide customers through returns, pickup, and membership
- Create location-aware help tickets
- Connect to inventory and pricing systems
02 Wayfinding and Guide
- Find products by aisle and zone
- Physically guide shoppers to destinations
- Guide customers to services and amenities
- Build multi-stop shopping routes
- Support guided tours and discovery experiences
- Turn store navigation into a more helpful experience
03 In-Store Media Advertising
- Deliver Ads across dual front-and-back displays
- Target campaigns by zone, day, and time
- Schedule campaigns around specific routes
- Update dynamic promotional content remotely
- Capture proof-of-play and engagement activity
- Connect with retail media and advertising stacks
04 Floor Intelligence
- Identify shelf availability and out-of-stock conditions
- Detect misplaced products and wrong SKUs
- Check promotional and price labels
- Understand footfall, dwell, and traffic patterns
- Identify high-traffic and high-demand zones
- Monitor queue depth and service-area activity
05 AI Surveillance and Security
- Scan for hazards during autonomous patrols
- Detect configured safety and security events
- Automatically create location-aware tickets
- Maintain timestamped compliance patrol records
- Support emergency communication through two-way intercom
- Configure detection classes to match store requirements
06 Central Command and Fleet Management
- Manage Odigo units across multiple locations
- Control maps, routes, and virtual walls centrally
- Monitor unit status and live feeds
- Apply permissions based on team roles
- Push updates across deployed units
- Step in remotely when operator control is needed
07 Analytics and Reporting
- Measure shopper interactions and searches
- Track navigation and guide activity
- See ad plays and engagement activity
- Monitor uptime and patrol coverage
- Compare activity by unit, site, and period
- Turn robot activity into actionable operational data
08 Autonomous Navigation Platform
- Navigate independently using multi-sensor technology
- Operate across mapped retail environments
- Support multi-map and multi-floor deployments
- Detect and avoid obstacles during operation
- Return to dock and recharge autonomously
- Deliver 10+ hours of continuous operation, usage dependent
Configure monitoring based on your store’s operational requirements
Enable or disable facial recognition and detection classes by site
Keep alerts assistive for your staff rather than automated enforcement
Use scope-limited camera functions based on configured modes
Set configurable data retention windows, access paths, and permissions
Control access to recordings, detection events, and intercom functions
Your deployment, your controls: Configuration decisions for biometric and detection capabilities are agreed as part of deployment and aligned with your legal and compliance requirements.
Plan
We review your floor plan, footfall distribution, and operational goals to identify where retail automation solutions can deliver the most value.
Configure
We configure Odigo to your site for patrol routes, zone restrictions, device settings, integrations, and the capabilities selected for your environment.
Launch
Bring the Odigo robot into your retail environment with the shopper assistance, wayfinding, retail media, security, and intelligence capabilities selected for your store.
Manage
Manage your Odigo deployment through centralized controls, with remote monitoring, content management, route control, permissions, and updates across your fleet.
Measure
Track interactions, searches, navigation activity, engagement, uptime, patrol coverage, and other operational data to understand the value of your RaaS model and identify opportunities to expand.
THE COMMERCIAL DECISION
A Flexible Way to Bring Robotics into Retail
With Robot as a Service, retailers can explore Odigo through a service-based approach designed around their store environment and deployment needs. Instead of treating robotics as a standalone hardware purchase, the RaaS model brings the robot, platform, updates, support, and ongoing capabilities into one service relationship.
Odigo Raas Model
Three Ways to Bring Odigo In
Every RaaS pricing plan can be scoped around your store environment, deployment requirements, unit count, integrations, support needs, and rollout goals. If you are comparing robot hire with other ways to adopt retail robotics, our team can help you determine the right approach for your operation.
Pilot
One store, one fixed term, success measured against targets set before launch.
- One to two robots
- Core shopper assistance and wayfinding
- Standard analytics and reporting
- Remote support included
- A reporting baseline established from day one
Growth
Built for chains stepping past a single store into a regional rollout.
- Multiple robots running across multiple sites
- The full advertising and campaign module unlocked
- Advanced analytics with exportable data
- Priority support response
- Platform updates delivered over the air
Estate
Multi-region operations with integration and governance needs built in.
- Fleet deployed across multiple regions
- Full capability set, nothing gated
- A named account contact
- Support tier locked into the agreement
- Custom integrations, scoped to your systems*
ODIGO DEPLOYMENT INCLUSIONS
Every Odigo RaaS Deployment Includes
Bring Robot as a Service to your retail operation with a connected solution built around Odigo.
Autonomous navigation and mapping
Wayfinding and physical guide
Remote monitoring and platform updates
Retail media capabilities
Central fleet management
AI-powered shopper assistance
Analytics & operational reporting
Integration capabilities scoped to your deployment
REQUEST A DEMO
Bring Odigo toYour Retail Floor
Tell us about your stores, your operational goals, and where you see an opportunity for Robot as a Service. Our team will help you understand how Odigo can fit your environment and what a potential deployment could look like.
What happens next
Share your requirements
Tell us about your store environment, locations, goals, and the capabilities you want Odigo to support.
Explore the right fit
Connect with our team to walk through Odigo’s capabilities and discuss how they align with your retail operation.
Plan your deployment
We scope the relevant units, capabilities, integrations, and service requirements around your deployment needs.
FAQ
Robot as a Service
General FAQs
Explore answers about Robot as a Service, deployment options, pricing, leasing, support, and scaling your robot fleet.
Add us as a preferred source on GoogleRobot as a Service (RaaS) gives retailers a service-based way to adopt robotic technology without having to manage the entire robotics infrastructure themselves. With Odigo, the deployment can be scoped around your store environment, unit requirements, selected capabilities, integrations, and operational goals. This makes Robot as a Service for retail a flexible approach for introducing shopper assistance, wayfinding, retail media, security, and retail intelligence.
There is no single monthly price for an Odigo deployment. RaaS pricing depends on factors such as unit count, store environment, selected capabilities, integrations, support requirements, and deployment scope. Rather than quoting a generic monthly figure, Kody Robots can scope an Odigo service around your specific retail operation.
Ownership depends on the commercial structure agreed for your deployment. The RaaS business model is designed around providing Robot as a Service, but ownership and other commercial terms can vary by agreement. Kody Robots can clarify the ownership structure, service terms, and responsibilities before you move forward.
The accounting treatment depends on the structure of the agreement and your organization’s accounting policies. A RaaS arrangement is service-based, but retailers should confirm the appropriate accounting treatment with their finance or accounting team based on the final agreement.
Yes. Odigo by Kody Robots, can be deployed in a defined store environment before expanding to additional locations. A pilot gives your team an opportunity to evaluate shopper assistance, physical wayfinding, retail media, analytics, and other selected capabilities in a live store. It can also help establish the requirements for a broader retail automation solution.
Odigo includes centralized fleet management, remote monitoring, live unit status, and over-the-air platform updates. Your team can manage units, monitor activity, configure routes and settings, and apply updates through the central command environment. Specific service and support responsibilities are determined by the commercial agreement for your deployment.
There is no single contract term for every Odigo deployment. The term can be determined based on your deployment scope, rollout plans, store requirements, and commercial agreement. If you are comparing robot leasing, robot hire, or a longer-term RaaS arrangement, Kody Robots can discuss the structure that best fits your operation.
Unit requirements can be discussed as part of the deployment and commercial agreement. Odigo’s central command platform is designed to manage multiple units across multiple sites, including unit assignment, live monitoring, centralized configuration, and remote management.
Robot rental and robot leasing generally describe ways to access robotics without an outright purchase, while robots as a service focuses on accessing the technology as an ongoing service. The commercial structure, ownership, support, contract terms, and included capabilities can differ. For retailers comparing robot hire, leasing, rental, and a RaaS model, the right choice depends on deployment scale, rollout plans, and operational requirements.
The exact scope is determined by the deployment, but an Odigo robot subscription service can bring together the robot platform, autonomous navigation, AI-powered shopper assistance, physical wayfinding, retail media, security capabilities, analytics, centralized fleet management, remote monitoring, and platform updates. Integrations with inventory, point of sale, booking, loyalty, advertising, and ticketing systems can also be developed as part of the engagement scope when required.
